Claims for policies starting before 1st October 2024
If you are a policyholder and your policy started before 1st October 2024 and would like to report a new claim, then this can be done by;
- Phone: 0330 912 8200 (24 hours a day, 365 days a year)
- Email: newclaims@meteorwrite.co.uk
Policyholders with an existing claim and your policy started before 1st October 2024 (weekdays 8.30am to 5pm) by;
- Phone: 0161 537 5110
- Email: claims@meteorwrite.co.uk
Claims are a vital part of delivering a first-class service to all our partners and their clients, regardless of the vehicle.
Our claims service will continue the smooth journey that our partners have experienced through our underwriting service, and this is no different when it comes to a client having to make a claim.
Claims personnel are well versed in handling specialist motor claims and helping clients through their claim process making sure everything runs smoothly. They are on hand to manage things from start to finish. They have the expertise to handle not only the most complex, high value cases but also the claims involving vehicles that are a customer’s pride and joy where a more traditional method will be employed. Our claims service is tailored to each of our products, and the specialist needs of our clients.
When a new claim is reported, our First Notification of Loss (FNOL) team gathers all necessary information to validate the claim, assess liability, and evaluate vehicle damage.
We also consider the type and extent of any potential third-party claims. This thorough approach helps prevent unnecessary delays.
The claims handler will establish a close working relationship with your client to provide the best possible customer service in a proactive and agile manner.
Engineering partners are used, who have an extensive network of commercial and private car repairers, to assist in reducing the vehicle off-road time, to minimise cost and limit the customers inconvenience wherever possible. This means a fast and technically excellent service is provided.